Bdg33 Privacy Policy – Our Commitment to Protecting Your Data

Bdg33 (https://bdg33.im) is an online betting and gaming platform. This Privacy Policy applies to the bdg33 website, mobile app, and all associated services.

By creating an account or using bdg33's services, you are deemed to have read and accepted this Privacy Policy. We place the utmost importance on your privacy and follow internationally recognised security standards to safeguard your information.

Bdg33 complies with GDPR (General Data Protection Regulation) and all applicable international data protection laws. For any queries, contact our Data Protection team at: privacy@bdg33.im

Bdg33 collects only the minimum information necessary to provide its services. We collect three types of data:

A) Directly Provided Information (Registration & KYC):

• Full name (as per national ID)
• Mobile number (for verification)
• Date of birth (for age verification)
• Email address (optional)
• National ID or passport number (for KYC)
• Residential address (for large payments)

B) Automatically Collected Information:

C) Payment Information:

Bkash/Nagad/Rocket/bank account numbers are collected solely to process transactions. Complete payment details are never stored on bdg33's servers — only encrypted reference tokens are retained.

Bdg33 uses collected data only for specific, clearly defined purposes. The reason and legal basis for each use are outlined below:

• Account Management: To ensure secure registration, login, and account protection.
• Payment Processing: To process deposits and withdrawals.
• Age & Identity Verification: To fulfil legal obligations.
• Support: To provide effective assistance in resolving your issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To enhance your experience on the platform.
• Legal Obligations: To comply with requests from government or regulatory authorities.

Bdg33 does not retain data longer than necessary. Retention periods vary depending on the type of data:

Once the designated retention period expires, data is securely and permanently deleted or anonymised.

Bdg33 never sells, rents, or shares your information with third parties for advertising purposes. However, data may be shared in a limited number of circumstances:

Limited Sharing Scenarios:

• Payment Processor: Only the information necessary to complete transactions with Bkash, Nagad, and your bank.
• AML/KYC Provider: Third-party verification services for anti-money laundering compliance.
• Anti-Fraud System: Specialist services for detecting suspicious activity.
• Legal Authorities: To comply with lawful orders from courts or government authorities.
• Business Restructuring: In the event of a merger or acquisition – though you will be notified in advance.

Bdg33's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device.

Types of cookies used on bdg33:

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

Bdg33 services are intended exclusively for adults aged 18 and over. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Documents may be requested as proof of age in cases of doubt.
• Any account found to belong to a minor will be closed immediately.
• If parents have any concerns, they can contact us right away.

As a bdg33 member, you have several important rights regarding your personal data:

• Right to Access: You can find out what information bdg33 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to Data Portability: You can request a copy of your data in a standard, portable format.
• Right to Object: You may object to the processing of your data in certain circumstances.

Bdg33 employs industry-leading security measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Secure Data Centres: ISO 27001 certified server infrastructure.
• Access Control: Only authorised staff can access your data.
• Continuous Monitoring: 24/7 security monitoring system.
• Regular Security Audits: Periodic reviews conducted by third-party experts.
• Data Backup: Encrypted backups are stored on separate servers.

In the event of a security breach, bdg33 will notify affected members as quickly as possible in accordance with its legal obligations.

Bdg33 may update this Privacy Policy as needed. In the event of any changes:

• Members will be notified 30 days before any significant changes take effect.
• The "Last Updated" date at the top of the page will be revised.
• For major changes, your consent will be requested again at the time of login.

Contact Channels:

If you have a privacy concern, please contact us directly in the first instance. We will endeavour to respond within 72 hours.